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Here’s how you can get started…

1. Download the TECTRADE App from Google or Apple…

Then, sign in with your email and the password you created for yourself!

(If you can’t find your login information, be sure to check your junk mail folder!)

 

 

 

 

 

 

 

 

 

 

2. Go Shopping!

Once the app is downloaded, you can sign in with your email and the password you created for yourself!

Do you have any more questions?

Have a look at some of our FAQ (click below) to see if there is a question that resonates with you.

 


What is the Trade-A-Thon?

This is a rescue scheme to help the small businesses in our area to try to mitigate the disastrous consequences of COVID-19, by setting up a way for their regular clients and supporters to buy e-certificates and download coupons to support them!
We (LoLo Loves Local) are acting as the agents for these businesses – we are helping you to buy E-certificates and download coupons from the businesses and will then remit your payment to them (E-certificates).

 


When will I get my gift certificate?

Once your payment is processed, you will receive an email with your E-certificate.  It will have an authentic code on it, and will be customized to the business you purchased the E-certificate for.  The E-certificate has the ability to be downloaded into your Apple Wallet, be downloaded as a PDF or stay in the email format it is received in.
You will need to show this to the business you purchased it for in order for the E-certificate to be redeemed.  You can either print it out or show the business the certificate on your phone.
 

Will I get a physical gift certificate mailed to me?

Nope! This is an E-certificate system. We will not be mailing out physical or tangible certificates.  And let’s face it, it’s a lot more environmentally friendly anyway. 🙂
However, if you would like to gift an E-certificate to someone, you can do this at check-out, and they will receive an email with your special surprise!

How do I buy a Gift Certificate?

If you would like to buy an E-certificate just select it within the app and click purchase! If you have enough funds available, the gift certificate will appear within your app, and a copy will be sent to your email.

I want to send the Gift Certificate to a friend or family member, how do I do this?

Sending an E-certificate is very easy.  You can either enter the recipients email address when you are purchasing the certificate, and they will receive it.  Or, you can enter in your own email address at check out, receive the certificate, and then send it to the recipient whenever you would like.

How long will the Gift Certificate be valid for?

If the e-certificate has an expiry date on it, then it will be valid until then.  Otherwise, it is valid until you have used it.

How much money goes to the business?

All of it, less the credit card fees. There is no-one trying to make money here, just save these businesses, and as above, we are agents working on behalf of the businesses.

Are there restrictions on the Gift Certificates?

Please see the description within the Gift Certificate to understand how to most easily use it.

What do I do if something is sold out?

If something is sold out, then it won’t be purchasable. Send us an email if this is something that you would like in the future and we will try to get more!

Why can I only buy 1 item?

You can only buy 1 item at a time to make sure that everyone get’s a fair chance to get the coupons they would like the most. This is to help support all locals and local businesses.

What happens if I don’t spend all of my credit?

Any credit that isn’t spent will be useable in the near future! Just make sure to check your emails!

I didn’t receive an email with my login (or Gift Certificate)… What do I do?

Check your junk folder and save us to your contacts so you don’t have to worry about missing any other emails.

How do I use my Gift Certificate?

Your gift certificated are under the “Card, Account & Assistance” tab located in the hamburger menu on the top left of the app.
When you go to use the Gift Certificate, you will be able to pull it up on your phone, and the business will be able to either scan it or click “redeem” for you!